2015 Most impressive Operator service launches !!

Presentation1

The MWC Barcelona was not short on various launches and pronouncements  : smartphones , networking gear , software , middleware , alliances , operator initiatives etc. Under the cacophony of announcements the following 2 Operator launches caught my attention since they address very critical needs esp in developing countries :

Education and Digital Commerce.

Malaysia’s YTL combines internet and cloud to close digital divide !!

Malaysia’s YTL, which has built out a nationwide 4G network to help close the country’s digital divide, has also created what it says is the world’s first national education cloud that is deployed in all 10,080 primary and secondary schools in coordination with the government’s education transformation blueprint. With its 4G network, the company can offer anytime, anywhere learning. They have put in extra measures to create an VLAN-over-4G architecture to protect the children while they are connected. All it is backboned on a cloud-based learning platform, called Frog VLE (virtual learning environment), to create an intuitive experience for students, teachers and parents.

Launched in November 2010, YTL Communications was a pioneer in the delivery of mobile telephony on a mobile broadband network. Subscribers get both Internet and Voice in a single plan with voice roaming being free. Their 4G network is SIM-less and runs on a user ID that comes with its own mobile number. Subscribers can log on to multiple devices, all at the same time. Their Yes 4G service is a mobile internet platform that facilitates rapid and continuous innovation offering a ground breaking architecture that gives users unmatched performance, convenience and cost savings by bringing together mobile broadband, mobile telephony (voice and SMS) and cloud-based services across multiple devices, all in a single Yes account !!

YTL is the connectivity partner for the Malaysian Govt1BestariNet project which seeks to transform the education arena and establish Malaysia as a model of excellence in integrated, Internet-enabled learning. This to be achieved by providing all state schools with YTL 4G connectivity to Frog’s Virtual Learning Environment (Frog VLE), which offers exceptional control enabling teachers, admin staff and even pupils to fully embed their learning platform into the school’s working practices and tailor it to the needs of their school.

The Frog Virtual Learning Environment (VLE) is a web-based learning system that replicates real-world learning by integrating virtual equivalents of conventional concepts of education. For example, teachers can assign lessons, tests, and marks virtually, while students can submit homework and view their marks through the VLE. Parents can view school news and important documents while school administrators can organise their school calendars and disseminate school notices via the Internet.

Combining high-speed 4G internet access, a world class learning platform and access to ‘best-in-class’ resources and technology, with YTL , Malaysia is the first country in the world to bring its entire education community together on a single converged network designed specifically to meet the needs of teaching and learning !!

Telenor Digital adopts frictionless mobile login to fast track service uptake !!

Telenor Group is an international provider of tele, data and media communication services. Telenor Group has mobile operations in 13 markets in the Nordic region, Central and Eastern Europe and in Asia, as well as a voting stake of 42.95 per cent (economic stake 33 per cent) in VimpelCom Ltd., operating in 17 markets. Headquartered in Norway, Telenor Group is one of the world’s major mobile operators with 176 mill mobile subscriptions per Q2 2014, revenues in 2014 of + NOK 107 billion and 33,000 employees worldwide . Their Telenor Digital Unit has the challenging remit of developing services that will guide Telenor towards a future as an internet telco.Telenor Digital creates globally scalable solutions within next-generation communication services, cloud services, e-commerce, and the “Internet of Everything”. Telenor Digital also enables global distribution of its own and third-party services and support new ventures within digital entrepreneurship.

Telenor believes that key to building a successful digital service is making it easy to use. Operators are ideally placed to securely remove obstacles to logging into an app or a web-page. By succeeding in the digital identity space, mobile operators will become a more visible part of consumers’ everyday digital life. In response to this challenge the Telenor Global Backend is a common cloud¬-based infrastructure was developed to provide a global, shared system for giving Telenor’s customers access to Internet service. This implies providing easy Sign Up and Log In – as well as frictionless payment. As of today – nine out of 13 business units can offer payment of digital goods through Global Backend – e.g. on Google Play. In addition, six out of 13 Telenor BUs can offer services bundled together with a mobile subscription to their customers through the Global Backend infrastructure.

This also means that Telenor becomes more attractive towards partners because they have one integration point through the Global Backend, through which they can reach 172 million customers – instead of approaching 13 Business Units individually. At the heart of the global backend business model, is the customer ID – the unique key which all customer data is gathered around. The Connect ID is Telenor’s global solution to authenticate end-users. In practice – it’s a solution for signing up and logging into a service. In short, Connect ID offers easy access to all their services.

Across many industries, from entertainment to banking, from health to e-government, services and processes are becoming both more digital and more mobile, yielding efficiency and convenience benefits for individuals and businesses alike. However, consumers want to be able to access these services securely, shielded by robust privacy safeguards and strong data protection.One of the GSMA’s top four priority programmes, the Personal Data initiative has developed Mobile Connect, a fast and secure login system that enables individuals to access their online accounts with just a single click or, where appropriate, automatically. Mobile Connect can provide different levels of security, ranging from low-level website access to highly-secure bank-grade authentication. Mobile Connect promises to make passwords a thing of the past. To use the service, individuals subscribing to a participating operator simply need to click on a website’s Mobile Connect button.

For the uninitiated the GSMA Mobile ID is a PKI-based secure authentication service that enables users of business applications to access secure accounts, platforms, applications and cloud services in a single, unified mechanism. The service both simplifies the user experience and protects the individual’s identity as they interact in the digital world. Mobile ID is already preinstalled on the SIM card as a SIM toolkit (STK) applet, which can only be accessed by the mobile provider “over the air” (OTA) via the correct ID key. As a result, Mobile ID works on all mobile devices that meet the GSM standard (GSM 11.14 or 3GPP 31.111), regardless of the operating system.

For digital service providers such as Telenor, Mobile Connect will deliver the optimum balance between convenience, security and privacy. By enabling consumers to log in quickly and easily, it improves the customer experience and reduces the likelihood that authentication issues will lead to them abandoning transactions, while minimising fraud and errors. In this way, Mobile Connect increases customer confidence and strengthens loyalty, while enabling fast engagement and enhancing the digital service provider’s brand.

Sadiq Malik ( Telco Strategist )

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